Terry Clark
Terry Clark is Publisher and Content Director at 365 Retail, with more than a decade of reporting on retail design, technology innovations, store openings and the wider retail industry. His coverage focuses on how retailers use technology, data and new formats to reshape customer experience and commercial performance. He combines report-led analysis with detailed coverage of store projects, showing how ideas move from strategy into live environments.
AI, search and retail technology strategy
Clark’s most distinctive work sits at the intersection of artificial intelligence, search and retail technology strategy.
In his coverage of AI’s impact on commerce, he reports on research showing that AI deployments are already delivering measurable returns for businesses, including productivity gains, cost savings and revenue impact. He writes about how agentic AI advertising can help retail businesses grow, treating it as part of a wider move towards automated, data-led marketing.
He covers how AI-driven search and zero-click commerce are changing product discovery, highlighting that a growing share of searches now end without a click and that generative assistants are beginning to recommend products directly. In these pieces, he focuses on the importance of machine-readable product information and trust signals, explaining how retailers need to adapt content and operations so that AI agents can see, understand and recommend their ranges.
His reporting on retail technology events and innovation showcases keeps attention on concrete tools and solutions, rather than abstract hype.
Store experience, footfall and new retail concepts
A recurring strand in Clark’s work is the in-store experience and its role in attracting and keeping shoppers. In articles on high street recovery, he examines how retailers can win back footfall, linking operational decisions, experience design and marketing to changes in visitor numbers.
His analysis of sales during heatwaves looks at how environmental comfort and resilience influence channel share, contrasting rising online non-food sales with declining store visits.
Clark regularly writes about generational expectations of physical retail, including how Millennials drive demand for “third space” stores that blend community, socialising and shopping, and how Gen Z prioritises immersive in-store experiences. He explores the design and operational elements that make retail environments feel impactful, from layout and service to experiential features, and offers practical guidance in quick-reference pieces on creating impactful retail experiences. Across these articles, he ties together data from shopper research with specific examples of how retailers are rethinking space and service.
Store openings, brand activations and global showcases
Alongside analysis, Clark maintains a steady stream of coverage on store openings, brand activations and new retail concepts. He reports on department stores, fashion brands and specialty retailers as they launch new formats, from major beauty rollouts and outlet openings to luxury retail concept refreshes. His work on collaborations and in-store showcases includes pieces on brands partnering with cultural institutions and using temporary spaces to test formats and reach new audiences.
In his coverage of initiatives such as Selfridges hosting 25 Saudi brands at The Corner Shop, Clark focuses on how global brands and designers are curated inside established retail spaces. He highlights how these projects fuse commerce with culture, and how they help retailers differentiate the store experience. Similar pieces on fashion week kiosks, new concept stores in regional malls and automotive retail redesigns show his interest in the physical details of format, merchandising and storytelling, not just the headline opening.
He extends this lens to industry awards and alliances, covering events that recognise retail innovators and technology-led change. These articles track which themes - such as omnichannel integration, human-centric product operations and AI-powered commerce - are being rewarded, giving a view of where the industry’s attention is moving.
Payments, operations and retail working habits
Clark’s beat also includes payments, everyday operations and the habits that shape retail work. In pieces on payment flexibility, he explores how options such as instalments and alternative payment methods influence modern shopping behaviour and loyalty. He links payment choice to conversion, basket size and customer expectations, treating it as a strategic lever rather than a back-end detail.
His article on mail habits that put retail teams at risk examines how inbox overload, poor organisation and informal processes can expose retailers to security and compliance problems. He uses operational topics like this to show where everyday practices can undermine resilience.
In another strand of work, he covers practical decisions such as repairing damaged surfaces instead of replacing them, framing facilities and maintenance choices as part of cost control and brand presentation.
Across these operational and insight pieces, Clark works closely with retailers, suppliers, agencies, events and industry awards, reflecting the concerns and language of the industry in his writing. He moves between news, analysis and partner-led insight, but keeps the focus on how specific technologies, services and working practices affect the running of retail businesses.
4 more technology journalists.
Aaron Brown
Aaron Brown focuses on how major games and consumer tech platforms work in practice for ordinary users, using high-profile launches to show what fans can and cannot do with the hardware and services they already own. He covers technology for GB News with an emphasis on console ecosystems, digital storefronts and online fan culture around blockbuster releases. His current work centres on big franchise titles on PlayStation and Xbox and what they mean for players. He looks past hype to practical details like missing pre-order options and staggered announcements, explaining how storefronts act as a key communication channel. He writes in a straightforward, accessible style that breaks down timelines, terminology and platform quirks. He also brings a broader consumer-technology lens, treating consoles as part of a wider home tech setup of services, apps and hardware.
Aaron Trueman
Aaron Trueman is a technology journalist at Rockstar Intel who stands out for cutting through speculation and focusing on clear release timing. He covers the business and release-cycle side of Rockstar Games, with a particular focus on Grand Theft Auto 6 and the concrete information players can take from executive announcements. His reporting tracks release dates, internal targets, project timelines, and Take-Two CEO updates, and he explains how official guidance changes expectations for when GTA 6 will arrive. He treats company leadership’s own words as the backbone of his coverage, using formal statements and industry signals to show what is firm, what has shifted, and what still matters. His work sits at the intersection of gaming, corporate strategy, and launch windows, and he reports in practical, grounded terms.
Adam Riley
Adam Riley’s reporting stands out for showing how products perform in real life, not just on paper. He is operations director at Cubed3, where he writes hands-on reviews of gaming hardware, audio gear, accessories, storage, smart tech and creator tools. His beat includes headsets, earbuds, speakers, lights, docks, chargers, power banks, stands, gaming chairs and desktop gear, judged by usability, reliability, comfort and everyday performance. He also covers industry design and engineering through interviews, plus UK game charts and release trends. His wider work includes reviews of Japanese snack, beauty and lifestyle boxes, event reports and live music. He links technical features to gaming, streaming and mobile work, tests how products fit into busy setups, and explains where design choices, software limits or missing features affect daily use.
Al Landes
Al Landes focuses on what AI, security, and hardware choices mean for everyday users. He is a long-time tech writer and managing editor at Gadget Review, where he oversees review writers and reports for the technology desk. His work covers AI agents, privacy, cybersecurity, personalized tech, consumer hardware, accessories, and practical troubleshooting. He examines issues such as Meta’s Muse, Google’s Personal Intelligence, malware in anime wallpapers, and McAfee’s focus on identity and personal data. His hardware coverage includes iPhone cases, Apple TV 4K, and the Apple–Samsung rivalry. He also writes about hotel technology, science claims, and sports technology such as the PONGBOT Aura training robot. He uses hands-on testing, clear explainers, and evidence-based reporting to show risks, benefits, trade-offs, and whether a product or upgrade is worth the money.