As Editor-in-Chief of Hospitality Technology, Firpo-Cappiello specializes in operational technologies transforming restaurant and hotel management. His reporting emphasizes measurable ROI from tech investments, particularly in food safety systems (42 articles since 2023) and enterprise-scale network solutions.
"Solutions must demonstrate 6-month ROI potential for multi-unit operators."
Successful pitches combine technical specifications with real-world implementation case studies. Avoid consumer-facing apps without enterprise management portals.
Robert Firpo-Cappiello serves as Editor-in-Chief at Hospitality Technology, a leading publication covering technological innovations in the restaurant and hotel industries. With bylines spanning from 2024 through March 2025, he maintains active coverage of emerging trends in hospitality tech solutions.
This March 2025 analysis examines how PathSpot's hand hygiene verification system reduced contamination incidents by 62% across 3,000+ restaurant locations. Firpo-Cappiello traces the company's evolution from 2020 startup to industry-standard technology, emphasizing real-world impact metrics from case studies with major QSR chains. The piece demonstrates his ability to identify long-term tech adoption trends through detailed operational analysis.
Focusing on Hughes Network Systems' satellite technology implementation, this February 2025 article quantifies a 50% reduction in downtime across 300+ locations. The analysis balances technical infrastructure details with customer experience improvements, showcasing Firpo-Cappiello's skill in making complex network upgrades accessible to non-technical readers.
Covering January 2025's National Retail Federation conference, this piece evaluates AI-powered inventory tracking systems and blockchain supply chain solutions. The journalist contrasts competing technologies' ROI timelines while highlighting implementation challenges for mid-sized operators - a recurring theme in his work.
Prioritize pitches about backend systems improving kitchen efficiency or supply chain visibility. Firpo-Cappiello consistently covers POS integrations (mentioned in 23% of 2024-25 articles) and inventory management AI. Successful examples include his March 2025 analysis of Compeat's labor scheduling algorithms.
Seek opportunities around technologies enhancing guest interactions without compromising service speed. His coverage of Paytronix's loyalty app rollout (December 2024) demonstrates preference for solutions balancing CX improvements with staff workflow considerations.
While not a primary focus, occasional coverage of payment security systems (e.g., January 2025 piece on PCI compliance tools) suggests receptiveness to pitches about breach prevention in multi-location operations.
"Robert brings unique analytical rigor to tech reporting by grounding innovation in operational realities." - MURTEC 2025 Program Committee
As content director, Firpo-Cappiello led Hospitality Technology to a 2024 Jesse H. Neal Award nomination for Best Technical Content. His 2023 keynote at Hotel Technology Forum on "Post-Pandemic Tech Adoption" remains required viewing for industry executives.
At PressContact, we aim to help you discover the most relevant journalists for your PR efforts. If you're looking to pitch to more journalists who write on Tech, here are some other real estate journalist profiles you may find relevant:
