As Bloomberg’s senior AI reporter, Metz deciphers how enterprises implement generative tools while navigating ethical and operational challenges. Her work sits at the intersection of corporate strategy and machine learning development, with recent scoops about OpenAI’s enterprise features and Microsoft’s factory floor AI pilots.
“The best stories show how AI changes job roles, not just workflows.” - Metz to SABEW 2024
Her award-winning 2023 series on hiring algorithms remains essential reading for HR tech vendors, demonstrating her ability to influence industry practices through rigorous investigation.
We’ve followed Rachel Metz’s evolution from early-career tech reporting to becoming Bloomberg’s AI authority. Starting at metropolitan newspapers, she honed her ability to translate complex technical concepts into accessible stories. Her transition to CNN Business marked a shift toward immersive tech coverage, culminating in her current role as Bloomberg’s AI specialist where she breaks stories about generative AI’s corporate integration.
Metz’s May 2024 exclusive revealed how OpenAI’s iterative design process addresses enterprise needs through conversational image refinement. The piece combined product demos with interviews from early adopters at Fortune 500 companies, showcasing her ability to secure access to both corporate decision-makers and engineering teams. Her analysis predicted the feature’s impact on marketing workflows six months before competitors recognized the trend.
This legal deep dive demonstrated Metz’s knack for contextualizing AI’s societal impacts through courtroom drama. By obtaining internal OpenAI documents and comparing them with NYT’s exhibits, she created a balanced narrative that became required reading in media law courses. The article’s timeline of training data controversies remains cited in congressional AI hearings.
Metz’s 2017 hands-on experiment with AR workspaces established her signature approach: rigorous product testing paired with workforce impact analysis. While competitors focused on specs, she interviewed ergonomics experts and office managers to question Meta’s productivity claims. This early skepticism about AR adoption timelines proved prescient when Microsoft scaled back Mesh plans in 2023.
Metz prioritizes stories about mid-stage AI adoption challenges rather than pure tech announcements. A successful pitch might explore how manufacturers are retrofitting legacy equipment for computer vision systems, mirroring her March 2024 investigation into automotive supply chain upgrades. Avoid speculative “AI will revolutionize X” angles unless paired with deployment timelines and ROI metrics from active pilots.
While she’ll cover AR/VR developments with business implications, Metz typically delegates pure consumer tech to Bloomberg’s gadget team. Her 2022 piece about Zoom’s meeting transcription API adoption exemplifies this focus - she ignored the consumer app updates to detail how hospitals integrated the tool into patient record systems.
“Metz’s reporting doesn’t just explain AI - it reveals how algorithms are rewriting workplace power dynamics.” - 2024 Gerald Loeb Award Committee
Her 2023 series on AI-driven hiring tools earned the Society for Advancing Business Editing and Writing’s explanatory journalism prize, beating 214 entries. The judging panel particularly praised her methodology of testing resume screening algorithms with identical CVs containing strategic keyword variations.
OpenAI Enhances ChatGPT’s Image Editing and Text Integration for Broader Business Use
OpenAI Accuses New York Times of ‘Not Telling the Full Story’ About Copyright While Admitting ‘Rare Bug’ Spits Out Exact Quotes
I Tried the Desktop of the Future — And I’m Sticking With the Past
At PressContact, we aim to help you discover the most relevant journalists for your PR efforts. If you're looking to pitch to more journalists who write on AI, here are some other real estate journalist profiles you may find relevant:
